Refund & Cancellation Policy
Thank you for choosing Punon Technologies Pvt. Ltd. for your software needs. Please read our No Refund Policy carefully before purchasing or subscribing to our software products.
1. No Refunds
Due to the nature of digital products, all sales of software licenses, subscriptions, and digital downloads are final. Once a purchase is completed, we do not offer refunds under any circumstances, including but not limited to:
- Change of mind
- Found a cheaper alternative
- Product no longer needed
2. Software Support
We are committed to providing high-quality software and customer support. If you encounter any issues with our software, please contact our support team at info@punontechnologies.com. Our team will assist you with:
- Troubleshooting technical issues
- Installation and setup guidance
- Feature inquiries.
3. License Transfers
Under certain conditions, we may allow the transfer of software licenses to another user or entity. Please contact our support team for more information on eligibility and the transfer process.
4. Customer Satisfaction
Your satisfaction is important to us. While we do not offer refunds, we strive to provide excellent customer service. If you have any concerns or feedback, please reach out to us. We value your input and aim to improve our products continually.
5. Exceptions
Our No Refund Policy does not affect your statutory rights. If the software is found to be faulty or not as described, you may be entitled to a repair or replacement under consumer protection laws.
Contact Information
For any questions or concerns regarding this policy, please contact us:
Punon Technologies Pvt. Ltd.
Phone: 1800-120-111666
Email: info@punontechnologies.com
Address: Office No. 1104, Fortune Emporio, Opposite Thakur Mall, Western Express HWY, Mira Road East, Mira Bhayandar, Maharashtra 401107.
Thank you for your understanding and cooperation.